Angel Investor and Advisor Larry Augustin – It’s Gotten Easier to Build Tech, Harder to get it in Customer Hands
Karena Scoggin of Amazon – Road to Ownership Program Looks for Leaders, Problem Solvers, and Customer Obsession
Alan Trefler of Pega – Current Business Climate Makes You Focus on Efficiency, but Not at Cost of Client Engagement
Jeff Wartgow of Oracle – Not Designing Experiences for Millennials and Gen Z Makes You a Niche Player
Rich Rao of Meta – Messaging Growing Even More Important to SMBs for Building Relationships With Customers
Joe Pine of The Experience Economy – If you Didn’t Create a Memory, it Wasn’t an Economically Distinctive Experience
Girish Mathrubootham of Freshworks: We didn’t go public for money, we went to be first SaaS IPO from India
Kieran Flanagan of HubSpot – Inspirational Storytelling Key to Marketing Today, Most SaaS Companies aren’t Good at it