The New Air India Express: No Business Class and More Direct Bookings

Low-cost carrier Air India Express is focused on the all-economy side of the business and on serving the smaller cities, said Managing Director Aloke Singh at the Skift Global Forum East Wednesday. The airline has recently merged with AIX Connect as part of the Air India group’s exercise to consolidate its four airlines into two: A full-service airline (Air India) and a low-cost carrier (Air India Express). 

“Air India Express operates from the smaller Tier-2, Tier-3 cities into points in the Middle East and Southeast Asia," Singh said. "Smaller regions are markets that we understand well. We are not in the hub-to-hub markets, and those markets are served by full-service Air India,” he said. 

Air India Express no longer operates the Delhi-Dubai and Mumbai-Dubai rou