UK's Border Force still can't manage its immigration desks at Heathrow


Skift Take

The UK government is failing so often over such a long period of time on this front that it's hard to come up with an original, new Skift Take to address its incompetence.
[caption id="" align="alignright" width="350"] British Home Secretary Theresa May with border officer at Heathrow. Photo by ukhomeoffice.[/caption] Source: The Daily Telegraph Author: David Millward Passengers have faced huge delays at Heathrow because the Border Force has failed to deliver ministerial promises to man all immigration desks at peak times over the summer, it can be disclosed. At some of the busiest times, just over half the desks were in operation. This is despite a promise earlier this year by Damian Green, the immigration minister, that desks at key ports would be fully manned at peak times “over the summer". A series of internal BAA documents documents seen by The Daily Telegraph have revealed how the chaotic deployment of staff in recent weeks has heaped more misery on the travelling public. Even last month’s maximum queuing time of just over two hours recorded by Heathrow’s operator, BAA,