Articles tagged “guest experience”

Korean Air has released a new in-flight safety video starring virtual humans.

Malaysia Airlines is introducing 'Education on the Go' content as part of in-flight entertainment offering.

Four Seasons New York Downtown has introduced a new in-room shopping experience that will allow guests to shop the Hotel's most sought-after retail items from the comfort of their rooms. 

Qatar Airways has launched a new digital initiative designed to support cabin crew in delivering a more personalized experience for its customers in the air.

​​Qatar Duty Free has debuted Souq Al Matar - a new experiential mixed retail and dining concept - at Hamad International Airport in Doha.

Holiday Inn has introduced a new open lobby concept at the 275 room Holiday Inn Dubai Business Bay, located in the United Arab Emirates. 

Guests staying at select Renaissance Hotels will soon have access to RENAI, a virtual concierge.

Air Canada is launching a new feature within its mobile app that will enable customers to track their baggage and mobility aids in real time.

IHG Hotels & Resorts is getting into the holiday spirit with the launch of a new experiential winter campaign at a selection of its American properties. 

Qatar Airways is introducing a range of new onboard menu items that have been sourced from organic farms in Qatar, in celebration of EXPO 2023 taking place in Doha.