Articles tagged “digital”

Airlines and airports need to leverage data assets and embrace technological improvements with greater speed, if they are to keep up with other digital consumer services. The word "silos" came up again in discussions on managing airline and airport data exchange, and that word comes up too often.

Vueling has pushed the technology envelope in the airline industry, benefiting not only its European customers but airline passengers around the world. That it's not done innovating yet is a very exciting thing for tomorrow's passenger experience.

Jacobs' enthusiasm for digital is that of the recently converted. Considering the very basic functionality of Ryanair's website and apps in the past, and hearing hints of what is in store for the upcoming launch, it will be a significant leap forward for the airline.

Spurred by economic factors and shifting guest expectations, the all-inclusive resort segment is rapidly expanding with more luxury product, local travel experiences, and age-delineated services targeting a wider range of international consumer demographics.

Hilton Worldwide unleashed its latest feature, the digital key, as part of its app. Yet as Hilton pushes forward in the technology world, is it possible to maintain staff and guest relations in an increasingly digital environment?

United hopes that consistent information sharing and mobile digital services will improve its relationship with passengers. They can't hurt, but this doesn't even begin to address United's core problems, which are leadership and competence.

The arguments for and against connectivity in nature are often considered in relation to national parks. Kampgrounds for America, however, has a business objective of attracting as many guests as possible and Wi-Fi is becoming an evermore important role in doing so.

Ambrose isn't the biggest travel investor by far but he knows where the money is headed and where it wants to go.

Airports have finally realized that flyers will deal better with delays and other shenanigans if the Wi-Fi is fast and free.

Visit Florida leverages the scale of crowdsourcing to build an army of adult and children destination marketing cohorts, without spending a lot of money.