Articles tagged “Payment Technology”

Guests are returning to hotels and are more ready than ever to embrace digital and mobile technology to take control of their journeys. The challenge for hotels is balancing the right level of face-to-face interaction and contactless options to ensure a five-star experience.

In this video conversation from the 2021 Skift Aviation Forum, we hear from Dakota Smith, Chief Strategy Officer, Hopper Cloud, about how the company’s expanding suite of flexible trip protection products offers consumers added peace of mind plus new revenue opportunities for the aviation sector.

For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.

Hotels need to be where the consumers are. Offering digital and alternative payment options is key to benefitting from current trends, and this means working with fintech players that are able to offer these services by integrating into hotel tech systems.

Most hoteliers would rather not think about their payment tech, as long as it works. But payment habits are changing, and so is payment tech. Hoteliers — and hotel tech vendors and investors — will want to be on top of these changes, especially now that revenues are suppressed.

In this video from Skift's Hospitality & Marketing Summit, we hear from CLC Lodging President Ron Rogers about how hotels can benefit from engaging with workers who travel for the essential projects that keep North America running — especially as traditional business travel continues a slow recovery.

A smart payments strategy sits at the heart of any successful travel business. But too many companies take this hidden infrastructure for granted in their decision-making. In this conversation with executives from Visa, we get a better sense of the evolving role that payments technology plays in today’s frictionless travel experience.

The travel industry has its own set of unique challenges when it comes to getting cross-border payments right. There are a few key tactics that can turn a good payments strategy into a great one.

Mobile payments are already commonplace in parts of Asia — China particularly — but as travelers adopt these tools, travel companies will need both local expertise and deep technological capabilities to make sure their guests can pay when and how they like.

The demand for alternative payments will continue to flourish in 2017. The question remains as to whether the industry will be ready to meet the demand.