Travel, when you think about it end-to-end, involves a lot of stress, headaches, planning, and orchestration. The Agoda C-Suite gets this and knows their mission is to ease these burdens for travelers. And they're relying heavily on tech to achieve this.
Reading between the lines, Mertz was saying that Airbnb didn't offer experiences at the right time, and they weren't personalized and cheap enough. Like Booking.com, Airbnb does want a dose of the connected trip.
In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality companies put their customer data to its highest and best use, enabling them to earn loyalty in the new era of travel.
The online travel scene in Asia characterized by fierce competition and high stakes. Booking.com knows that it needs to sort the payment issue and make sure any lingering concerns are put to rest if it wants to stay ahead in the game in the region.
In this video from Skift Global Forum 2023, we hear from Edward Chandler, global head of B2B travel at Visa, about what defines the connected trip, what brands can do to create fast and seamless payment journeys, and what new technologies will enable the connected trip of the future.
As blended travel comes of age, tokenized payment innovations using artificial intelligence and augmented reality are paving new ways to create seamless travel experiences that span the entire customer lifecycle.
Based on the company's claims, Journera's product could answer travel company prayers for better connectivity — but as with any startup, the trick is getting potential clients to agree.