Japan Airlines Under Cyberattack, Flights Delayed


A350-900 Japan Airlines

Skift Take

The operational disruption, though temporary, highlights the aviation sector's vulnerability, especially at a time when airlines are ramping up digital innovation to improve customer experience.

Japan Airlines (JAL), one of the nation’s largest carriers, became the latest target of a cyberattack early Thursday morning, disrupting its operations and causing delays to both domestic and international flights.

An earlier post from Japan Airlines read, "Today, from 7:24 am, we have been under cyber attack on our internal and external network devices..."

The breach, which began at 7:24 a.m. JST, impacted critical systems linking the airline’s internal networks to external platforms, leading to a suspension of ticket sales and widespread delays.

As of 11:00 a.m., at least 24 domestic flights were delayed by over 30 minutes, the airlines said in an update, with international flights also facing disruption