Ixigo CEO Explains Expansion Into Train Food Delivery Market


Ixigo’s co-founders CEO Aloke Bajpai (left) and co-CEO Rajnish Kumar at the company’s Gurgaon, India, headquarters.

Skift Take

Ixigo's foray into train food delivery is not just about the financials. It's about building a loyal customer base that finds everything in one place.

Ixigo’s acquisition of train food delivery app Zoop isn’t solely about financial gains. The rationale is straightforward: Zoop's business model boosts profits, scales easily, and improves the delivery experience for customers, Ixigo Group CEO and Co-Founder Aloke Bajpai told Skift.

According to Bajpai, Zoop can drive more purchases on the platform. “The number of transacting users will grow, engagement on our app will rise as users have another reason to visit us, and our overall revenue per user will increase with this additional travel-related service,” Bajpai explained.

In October, Ixigo announced its foray into train food delivery service with the acquisition of a 51% stake in Zoop for INR 125.4 million ($1.5 million).

During the second quarter of the 2025 fiscal year, Ixigo reported an operating r