Articles tagged “recovery”

Efforts to diversify markets, build new products, and raise service levels have been too slow. Hong Kong's tourism authorities finally see the light in these dark times.

Government relief or not, if a substantial coronavirus recovery doesn't take shape by June, it's hard to believe that Booking Holdings won't execute substantial layoffs like everyone else. Perhaps the crisis, too, will spur new discussions about enormous pay gaps between CEOs and their workers.

The battle between Booking Holdings, Airbnb, and Expedia is not just about which one will emerge with the thickest wad of cash. It is also about business models, revenue stream diversity, and product offerings meshing the best with traveler behavior that may never be the same.