Online Travel
Expedia CEO on Staying Relevant During the Age of AI
Ariane Gorin says Expedia is keeping an eye on how it needs to evolve in a world being reshaped by AI.
AI in Travel
Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.
Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.
Skift's own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events.
Tourism
AI Could Be an 'Existential Threat' to DMOs. How Some Are Getting Ahead of the Curve
Despite initial pushback from DMOs on adopting generative AI, leaders in the sector say it's imperative to move forward.
Business Travel
Flight Centre Travel Group Exec on What's Next for AI: 'We're Continuing to Invest'
Flight Centre has deployed several AI projects, but it's just scratched the surface.
Online Travel
Booking Holdings: How It's Using AI at its 5 Biggest Brands
Glenn Fogel recognizes that generative AI is still young — and full of bugs — but there's no time to experiment like the present.
Business Travel
Amex GBT Cuts $100 Million as Small-Business Push Hits Headwinds
There's something appealing about a business model that makes money by saving other people money. So why is Amex GBT, the largest corporate travel management company, losing money?
Travel Technology
We Tested the New ChatGPT Search Engine for a Trip to London — What Worked, What Didn't
ChatGPT is now a better place to start making travel plans, but finalizing those plans still needs to happen the traditional way.
Online Travel
Booking.com's AI Trip Planner Got an Update. Here’s How It Works
Booking.com has taken more time than competitors to release updates for its AI tool. But it still has some of the same kinks to work out.
Business Travel
Sabre to Sell Business-Travel Tool GetThere
This comes shortly after a Skift report that Sabre is looking to sell its hotel tech unit.
Podcasts
AI-Powered Travel Agents, Hilton's Mixed Fortunes and Boeing's Struggles
Today's podcast looks at AI travel agents, Hilton's highest room addition, and Boeing's latest hurdle.